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The Intricacies of ESG | The Real Impact of ESG on Business

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Table of Contents

1.  Introduction to ESG

2. The Shift from Shareholder to Stakeholder Capitalism

3. Double Materiality: A Key Concept in ESG Evolution

4. Common Challenges in ESG Adoption

5. Opportunities in ESG for Competitive Advantage

6. ESG as a Strategic Imperative are Strengthening Purpose-led Companies

7. Future Trends in ESG

Introduction to ESG

The term ESG, which stands for Environmental, Social, and Governance, has sparked significant controversy and debate. While this framework is designed to evaluate the non-financial performance of companies, focusing on their sustainability and ethical practices, its application has been contentious.  

While some companies genuinely use ESG to measure and enhance their positive impact, others have been accused of using it as a greenwashing tool—highlighting their achievements to distract from deeper, unresolved issues within their operations. 

As the focus of business evaluations expands beyond traditional financial performance, we see ESG as a potential north star guiding organizations toward more responsible practices, providing that the framework is implemented with authentic stakeholder buy-in and integrity. 

ESG is holistic and broadens the nature of the business evaluation to include non-financial factors including environmental, social, and governance factors that incorporate: 

Environmental Stewardship:  

  • Effective energy management  
  • Carbon footprint reduction  
  • Conservation  
  • Biodiversity (because a healthy planet, and our intrinsic connection to it and dependency on it, is everyone’s business)  
  • Sustainable resource use (ensuring the longevity of natural resources for future generations)  
  • Pollution control and waste management (minimizing the negative impact on ecosystems)  

Social Factors:  

  • Diversity and inclusion policies (bringing fresh perspectives to the table)  
  • Employee well-being and labor rights (fostering a supportive and ethical workplace)  
  • Community engagement (building strong, positive relationships with the communities where businesses operate)  
  • Human rights protection (ensuring fair and equitable treatment for all stakeholders)  

Governance Factors:  

  • Corporate ethics and transparency (keeping things above board)  
  • Board diversity and independence (promoting balanced decision-making)  
  • Risk management (identifying and mitigating potential threats to the business)  
  • Anti-corruption measures (upholding integrity and trustworthiness in operations)  
  • Executive compensation tied to ESG performance (aligning leadership incentives with long-term sustainability goals)   

As more businesses ask, “What is ESG?” It’s clear we’re witnessing a shift in corporate culture. Rather than just being another acronym to add to the business lexicon; it has the seeds of potential to comprehensively assess a company’s true impact and value, while understanding the risks that can be turned into opportunities that shape its future. 

 

The Shift from Shareholder to Stakeholder Capitalism

In the traditional model of shareholder capitalism, the primary focus of a company is to maximize profits for its shareholders, often leading to short-term thinking where environmental and social impacts are neglected in favor of immediate financial gains.   

However, the investment landscape is evolving, with a growing emphasis on ESG (Environmental, Social, and Governance) performance as a critical indicator of long-term success. Companies that excel in ESG are increasingly seen as more resilient—a key attribute of any thriving and healthy ecosystem—and are better equipped to navigate the complexities of the modern business environment through innovation and sustainability.  

This shift underscores a deeper understanding that a company’s long-term success is intrinsically linked to its ability to manage its dependencies, impacts, risks and opportunities in relation to society, the environment, and the economy.

As a result, we are witnessing a much-needed transformation from a narrow focus on shareholder capitalism toward a more systemic, forward-thinking approach—stakeholder capitalism.

In this model, stakeholder capitalism fosters qualities such as empathy, responsibility, and a commitment to creating a positive impact on the broader ecosystem of society and the environment.   

 

Double Materiality: A key Concept in ESG Evolution

An important aspect of the evolution of ESG is the concept of double materiality, which has become increasingly prominent in recent years. Traditionally, companies focused on financial materiality—how external factors such as environmental regulations or market trends might impact their financial performance. However, double materiality expands this perspective to include the impact that a company’s operations have on the environment and society.  

Cathie Lewis, Head of ESG at GCX notes that double materiality is now a fundamental principle in ESG reporting, particularly in regions like the European Union where it has been incorporated into regulatory standards. This approach requires companies to assess not only how environmental and social issues affect their bottom line but also how their activities contribute to or mitigate these issues.

By adopting a double materiality approach, businesses can develop more comprehensive and effective ESG strategies that align with their long-term goals and societal expectations. We believe that double materiality is the future.

 

 

Common Challenges in ESG Adoption

One of the most significant challenges in ESG adoption is the lack of standardized metrics and reporting frameworks. This inconsistency makes it difficult for companies to accurately measure and compare their ESG performance, leading to challenges in transparency and accountability. Without clear standards, businesses may struggle to align their ESG initiatives with global best practices, which can hinder their ability to meet stakeholder expectations and regulatory requirements.

 Another common challenge is the perceived cost of implementing ESG strategies. Many companies, especially smaller ones, may view the upfront investment in ESG initiatives—such as improving energy efficiency, adopting sustainable sourcing practices, or enhancing supply chain transparency—as prohibitive. However, as Cathie emphasizes, while these costs can be significant, the long-term benefits, including risk mitigation, operational savings, and enhanced corporate reputation, often outweigh the initial expenses.

 

Cultural resistance within organizations can also pose a barrier to effective ESG adoption. Embedding ESG into the corporate culture requires a shift in mindset across all levels of the organization, from top management to frontline employees. Resistance to change, whether due to a lack of understanding or perceived inconvenience, can slow down the integration of ESG principles into everyday business operations.

Overcoming this resistance often requires strong leadership, clear communication of ESG goals, and ongoing education and training. 

Moreover, companies face the challenge of balancing short-term financial performance with long-term ESG goals. The pressure to deliver quarterly results can sometimes conflict with the investments needed to achieve sustainable outcomes. This tension is particularly acute in industries where immediate financial returns are prioritized over long-term sustainability. 

As Cathie highlights, businesses must find ways to align their financial objectives with their ESG commitments to ensure that both can be pursued simultaneously.

Lastly, regulatory uncertainty adds another layer of complexity to ESG adoption. As governments and international bodies continue to develop and enforce ESG-related regulations, companies must stay informed and agile to ensure compliance. Navigating this evolving regulatory landscape requires significant resources and expertise, which can be challenging for companies without dedicated ESG teams.

Opportunities in ESG for Competitive Advantage

Embracing ESG principles presents a significant opportunity for companies to gain a competitive advantage in today’s market. Companies that proactively integrate ESG into their business strategies can differentiate themselves from competitors by aligning with the growing demand for sustainability and ethical practices.   

A great example of this is our client ITL, one of the largest global manufacturers of screen-printed labels. ITL is committed to not only surpassing compliance standards but also to driving sustainability throughout its ecosystem, with the aim of becoming the global leader in sustainable label manufacturing.

ITL’s most recent initiative Xplore – Trace, Track & Authenticate, is a comprehensive upstream and downstream visibility solution designed to promote ethical and transparent supply chains.

The case study we produced provides an overview of our journey with ITL towards Sustainability & Beyond.

This alignment not only enhances a company’s corporate reputation but also attracts a more loyal customer base, increasingly made up of consumers who prioritize sustainable products and ethical sourcing.  

One of the key opportunities lies in the potential for innovation. By focusing on sustainable practices, companies can develop new products, services, and business models that meet the evolving needs of environmentally and socially conscious consumers. This innovation can lead to the creation of new revenue streams and market opportunities, particularly in areas like renewable energy, circular economy, and sustainable finance. Companies that lead in these areas are often viewed as pioneers in their industries, further solidifying their competitive advantage. 

Furthermore, strong ESG performance can enhance investor confidence, leading to greater access to capital. Investors are increasingly factoring ESG criteria into their decision-making processes, favoring companies that demonstrate a commitment to long-term sustainability over those that focus solely on short-term profits. 

This shift opens up opportunities for businesses with robust ESG strategies to attract investment and secure funding on favorable terms, thereby strengthening their market position.  

In addition to attracting investors, companies with strong ESG practices are better equipped to manage risks related to regulatory changes, environmental impacts, and social issues. This proactive risk management not only reduces the likelihood of disruptions but also positions companies to capitalize on emerging trends and regulations.   

As governments around the world tighten regulations on carbon emissions and environmental impact, companies that have already integrated energy efficiency and carbon reduction strategies into their operations will be better positioned to comply with these regulations and avoid costly penalties.

Finally, by fostering supply chain transparency and building stronger relationships with suppliers, companies can ensure a more resilient and ethical supply chain. This transparency not only reduces the risk of disruptions but also enhances the overall value proposition to customers, who are increasingly demanding visibility into the origins of the products they purchase.

 

ESG as a Strategic Imperative are Strengthening

Purpose-led Companies

A purpose-led company prioritizes creating value in a way that contributes to the well-being of society and the planet, often aligning its business goals with broader societal challenges. 

Purpose-led companies, which integrate ESG into every aspect of their operations, such as:

Patagonia

Patagonia integrates ESG principles by focusing on sustainability, fair labor practices, and responsible governance. They use eco-friendly materials, promote product repair and recycling through the Worn Wear program, and donate 1% of sales to environmental causes.

Their commitment to fair wages, ethical supply chains, and environmental activism strengthens their social responsibility. In 2022, Patagonia shifted to a purpose-driven ownership model, ensuring profits are reinvested in environmental protection, making them a leader in positive, transparent ESG adoption.

Lush

Lush integrates ESG principles by emphasizing ethical sourcing, sustainable practices, and social activism. They use fresh, organic ingredients, avoid animal testing, and promote zero-waste packaging through initiatives like naked packaging. Lush supports fair trade and community trade projects, ensuring fair wages for suppliers.

The brand is also known for its advocacy on environmental and social issues, such as fighting animal cruelty and reducing plastic waste. Their transparent governance and commitment to ethical business practices position Lush as a leader in ESG-focused, socially responsible business. 

Interface

Interface Carpets integrates ESG principles by focusing on sustainability, circularity, and innovative environmental practices. They use recycled materials and implement carbon-neutral manufacturing processes through their Mission Zero initiative, aiming to eliminate negative environmental impacts by 2020. Their Climate Take Back program goes further, aiming to reverse global warming by making products with a net-positive impact.

Interface prioritizes ethical supply chains, transparency, and waste reduction, and their governance focuses on sustainable design and business practices, making them a leader in ESG-driven innovation and environmental stewardship in the flooring industry.

These organizations are not only meeting regulatory requirements but are also leading by example in their commitment to sustainability and social responsibility. By making ESG a core part of their identity, they foster long-term value.

 

Future Trends in ESG

As the importance of (ESG) continues to grow, several key trends are emerging that will shape the future of corporate sustainability.

One of the most significant trends is the increasing demand for ESG transparency and standardization.

Stakeholders—ranging from investors to consumers—are calling for more consistent and comparable ESG reporting standards, which will make it easier to assess and compare companies’ ESG performance. This push toward standardized metrics is likely to lead to the adoption of global frameworks that set clear guidelines for how companies should measure and disclose their ESG activities.  

Another trend to watch is the rise of technology-driven ESG solutions. Innovations in data analytics, blockchain, and artificial intelligence (AI) are enabling companies to better track and manage their ESG impacts. These technologies facilitate more accurate carbon tracking, enhanced supply chain transparency, and more effective risk management. As companies increasingly adopt these tools, we can expect to see more sophisticated and data-driven approaches to ESG, allowing for more precise measurement of sustainability metrics and greater accountability.

Climate change will continue to be a major driver of ESG initiatives, with growing emphasis on carbon neutrality and net-zero commitments. Companies are likely to face increasing pressure from regulators, investors, and consumers to reduce their carbon footprints and demonstrate tangible progress toward sustainable business practices. This focus on climate action will also drive investment in renewable energy and green technologies, further integrating environmental concerns into corporate strategies.  

Additionally, the concept of double materiality is expected to gain more traction, particularly in Europe where regulatory bodies are already incorporating it into their ESG guidelines. Double materiality requires companies to consider not only how ESG factors impact their financial performance, but also how their operations impact the environment and society. This broader perspective is likely to become more widespread, influencing how companies approach their ESG strategies and reporting.  

The future of ESG will see a greater emphasis on social equity and diversity and inclusion within the corporate agenda.   

 As social issues like racial inequality, gender disparity, and labor rights gain more visibility, companies will need to take proactive steps to address these concerns within their ESG frameworks. This shift will involve not only setting diversity goals but also implementing policies that promote fair labor practices, equal opportunities, and community engagement.

 

 

 

 

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Bernard Jacobs

DIGITAL DIRECTOR

After 14 years in the marine water sector Bernard joined GCX in 2013 and initially focused on water sustainability at corporate level. It was this process that highlighted that “most” corporates, with all good intentions, do not have the know-how, ability or understanding of how to go about gathering, managing and reporting responsible data.

During his tenure at GCX, Bernard combined his formal accounting training, his IT skills and worked together with the highly skilled technical team at GCX and its associates to develop the GCX GCX Data Analytics and Sustainability Hub (DASH-).

Ohad Shachar

SUSTAINABILITY DIRECTOR

Ohad joined GCX in 2008 and has over 15 years of sustainability management consultancy experience, specialising in the development and delivery of climate change response programmes. This has included carbon footprint analysis, life cycle assessments, GHG verification services, CDP reporting and GHG mitigation and adaptation strategies – all of which he has implemented with a portfolio of JSE-listed companies across various sectors such as Property, Insurance, Finance, Mining and Fisheries.

Ohad has co-authored various climate adaptation studies in agricultural and insurance sectors, and has assisted companies and cities in developing innovative climate risk and vulnerability assessment tools. He has a BSC Hons in Biochemistry, and an MPhil in Environmental Management.

Sandra Ririe

FINANCE & OPERATIONS MANAGER

Sandra is responsible for the financial and operational management of GCX. She brings rigour and discipline to the organisation’s finances and executes our strategy through efficient and sustainable operations management. Prior to joining GCX in 2012, she worked with a variety of companies to optimise their administrative processes and to build capacity internally, with a specialised focus on customer relationship management. Sandra holds a BComm Financial Accounting Degree from Stellenbosch University and a Post-Graduate Diploma in Enterprise Management from the University of Cape Town.

Kevin James

CEO & FOUNDER

Kevin leads a dedicated team of strategic environmental sustainability and project management experts. He and his team actively support the transformation of large, complex organisations into more responsible and valuable entities by unlocking fast-emerging green economy opportunities.

As a professional with deep experience in strategic corporate sustainability as well as in the development of green, low carbon projects, Kevin and his team have developed sector-leading technology within the design and implementation of business intelligence analytics. Kevin also holds non-executive Directorship in The Green Building Council South Africa.